Shipping policy

Order Processing

Orders are processed within 1–2 business days after payment has been confirmed.

Delivery

Estimated delivery times:

• UAE: 1–3 business days
• GCC: 3–7 business days
• International: 5–15 business days

Delivery times are estimates and may vary due to customs clearance, courier operations, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated and displayed during checkout before payment.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the customer's responsibility.

Tracking

Tracking information will be provided by email once your order has been dispatched, where available.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery at support@baytalsaleem.com, quoting your order number.