Terms of service

1. Business Information

This website is owned and operated by Ebnaty Online Seller, a Sole Establishment registered in Dubai, United Arab Emirates.

Registered Trade Licence Name: Ebnaty Online Seller
Trade Licence Number: 1637535
Commercial Register Number: 2893254

Bayt Al Saleem is the trading brand operated by Ebnaty Online Seller. Throughout these Terms, the words "we", "our", and "us" refer to Ebnaty Online Seller, trading as Bayt Al Saleem.

2. Acceptance of Terms

By accessing this website or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy and Refund Policy.

If you do not agree with any part of these Terms, please do not use this website.

3. Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to purchase products from this website.

4. Products

Bayt Al Saleem offers premium alcohol-free perfume oils inspired by the world's finest fragrances.

Product descriptions, fragrance notes, colours and packaging are provided for informational purposes. Due to the nature of fragrance products, slight variations in colour or scent profile between production batches may occur without affecting quality.

5. Pricing

All prices displayed on this website are shown in United Arab Emirates Dirhams (AED) unless otherwise stated.

Prices may change without prior notice.

We reserve the right to correct pricing errors at any time.

6. Orders

All orders are subject to acceptance and product availability.

After an order is placed, you will receive an order confirmation email. This email confirms receipt of your order and does not constitute acceptance.

We reserve the right to cancel or refuse any order where fraud, pricing errors, payment issues or suspected misuse are identified.

7. Payment

We accept secure online payments through approved payment providers available during checkout.

Orders will only be processed after successful payment authorisation.

8. Shipping

Shipping times are estimates only.

Delivery dates are not guaranteed and may vary due to customs procedures, courier delays, public holidays or circumstances beyond our control.

Risk of loss passes to the customer once the order has been delivered to the shipping address provided.

9. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

For hygiene and safety reasons, opened or used perfume oils cannot be returned unless they are faulty, damaged or incorrectly supplied.

10. Intellectual Property

All content on this website, including but not limited to logos, product names, branding, images, graphics, text, product descriptions and website design, is the exclusive property of Ebnaty Online Seller unless otherwise stated.

No material may be copied, reproduced, distributed or used without prior written permission.

11. Acceptable Use

You agree not to:

  • use this website for unlawful purposes;

  • interfere with the security or operation of the website;

  • attempt unauthorised access to our systems;

  • submit false or misleading information;

  • misuse promotional offers or discounts.

12. Disclaimer

While every effort is made to ensure the accuracy of information on this website, we do not guarantee that all content is free from errors or omissions.

Fragrance performance and longevity may vary depending on individual skin chemistry, climate and application method.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Ebnaty Online Seller shall not be liable for indirect, incidental, consequential or special damages arising from the use of this website or our products.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of the United Arab Emirates.

16. Changes to These Terms

We reserve the right to amend these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

17. Contact Information

Bayt Al Saleem
Operated by Ebnaty Online Seller
Trade Licence No.: 1637535
Dubai, United Arab Emirates

Email: support@baytalsaleem.com